AI receptionist & WhatsApp chatbot for Indian businesses

Answer calls. Keep every enquiry moving.

Let Connectail answer business calls, WhatsApp, website chat, Instagram and Facebook enquiries using information your business approves. Keep the conversation and customer requirements ready for your team. Channel access depends on your plan; live calls require payment, KYC approval and number setup.

See a demo ↗Start free trial

7-day card-free trial · Free expert setup assistance

Answer from approved business detailsUnderstand what the customer needsAct with your team in control
The purpose

From enquiry to a lead your team can act on.

01 / Customer enquiry

An opportunity begins with a question.

A customer reaches your business with a service enquiry. Connectail keeps that first message moving towards a useful next step.

Customer enquiryConnectail understandsCallback requestedNew lead captured
How Connectail works

One enquiry.
Every step visible.

Scroll through a customer's journey. Each step gives the business more useful context.

01 / RECEIVE

A message comes in.

A customer asks on your website or a connected social channel.

02 / ANSWER

Connectail responds.

It uses approved services, FAQs and business information to answer what it can verify.

03 / UNDERSTAND

The need becomes clear.

It asks for the missing service, branch or time preference when needed.

04 / HAND OVER

Your team sees the next step.

Review a request, check availability, or take over with the conversation intact.

CONNECTAIL / ENQUIRY JOURNEY CUSTOMER JOURNEY
01 / Incoming enquiry

The customer reaches your business.

“Do you offer bridal makeup trials?”

Website A new conversation is ready.
Make it relevant

See the conversation
in your world.

Choose a service business to see how a customer question becomes a useful request.

Beauty & Personal Care · Customer conversation

Do you offer bridal makeup trials?

Bridal makeup trial

Yes. Would you like to check available appointments?

Next Saturday afternoon.

Choose your branch

Which branch would you prefer? I’ll check the configured availability.

City branch, please.

Check the appointment options

Next, the assistant checks the branch and staff availability, then collects the details needed to proceed. Appointment confirmation follows the required availability checks.

Enquiry and next step

Bridal makeup trial

NeedBridal makeup trial
Detail capturedCity branch · next Saturday afternoon
Next stepCheck branch and staff availability

Availability and confirmation follow your business’s booking rules.

Explore Connectail

Choose how your AI receptionist helps.

Explore call answering, website chat, WhatsApp and social messaging, with a useful next step for your team.

Website AI chatbot

Answer visitors' service questions and collect appointment or callback enquiries.

Explore this channel →

WhatsApp AI chatbot

Use approved business answers and collect service and branch preferences. Included in WhatsApp + Calls, Connect and Complete.

Explore this channel →

Instagram DM chatbot

Respond to incoming service enquiries and collect the context your team needs.

Explore this channel →

Facebook Messenger chatbot

Answer incoming Page messages and prepare customer enquiries for your team.

Explore this channel →

AI voice receptionist

Answer incoming business calls and keep recordings, transcripts and enquiry context together.

Explore this channel →

Choose the task your team needs help with.

Find the enquiry workflow for your business.

Business controlled

AI speed.
Human judgment.

Your team decides what Connectail knows, sees the customer context and can step into a conversation when needed.

01
Approved answers

Use information your business has reviewed for service and pricing enquiries.

02
Branch-aware requests

Keep the customer's preferred location attached to the enquiry.

03
Human takeover

Read, reply and continue the conversation with its context.

04
One interaction history

Keep messages, customer needs and next steps visible to the team.

Start with your business

Useful on day one.
Improved by your team.

01 / CREATE

Create your workspace

Create your account, verify your WhatsApp number and complete your business profile. Your seven-day free trial starts once your workspace is ready — no card needed to begin. Free expert setup assistance from a real person is included.

02 / TEACH

Add the essentials

Follow the self-guided tutorial: add business basics, upload information or enter it manually, review your details and confirm one service.

03 / CONNECT

Connect your channels

Test a customer question and review the answer before going live. Then connect your chosen channels, with setup guidance for the account permissions you need.

Free expert setup assistance

Prefer a helping hand? A real person helps you set up your business at no extra cost. Or follow the self-guided tutorial and test your first response. Read the complete setup guide ↗

Get started ↗
Pricing

Answer calls.
Reply to messages.

Start with your website, or choose AI call answering with your messaging channels. All monthly prices include GST.

Web
₹350 / month

Includes 18% GST
Answer visitors’ service questions and collect website enquiries.

  • AI chat on your website
  • 500 AI text answers / month
  • An inbox managed by the owner
  • Manage 1 branch
Choose Web ↗
WhatsApp + Calls
₹1,600 / month

Includes 18% GST
Let AI answer incoming business calls and customer enquiries on WhatsApp.

☎ AI call answering50 minutesIncluded per 30-day voice period
  • AI replies on WhatsApp
  • 1,000 AI text answers / month
  • Manage 1 branch
Choose WhatsApp + Calls ↗
ConnectRECOMMENDED
₹2,700 / month

Includes 18% GST
Bring website visitors, Instagram enquiries, WhatsApp messages and calls into one workspace.

☎ AI call answering100 minutesIncluded per 30-day voice period
  • Add website chat + Instagram DMs
  • 2,000 AI text answers / month
  • Manage 2 branches
Choose Connect ↗
Complete
₹4,300 / month

Includes 18% GST
Add Facebook Messenger, handle more conversations and support every business location.

☎ AI call answering180 minutesIncluded per 30-day voice period
  • Add Facebook Messenger
  • 5,000 AI text answers / month
  • Unlimited branches
Choose Complete ↗
Built into every plan

Answers from your business information · Enquiry and lead capture · Appointment requests · Free expert setup assistance

Every calling plan also includes

1 business phone number · Call recordings, transcripts and summaries · Unlimited team agents · No separate activation fee

Start with a seven-day free trial. No card to begin. Free expert setup assistance is included.
Live AI calls require an eligible paid plan and approved KYC. To continue after the trial, choose a plan and complete payment. The trial starts after business setup and does not restart at checkout. Review current plans, limits and terms.

Before you begin

Clear answers.
Easy start.

Explore the product with your own business information. Follow the setup tutorial, test the receptionist and ask our team if you need help.

Can I start without a card?

Yes. Your seven-day free trial includes Complete workspace features and starts once your workspace is ready. No card is needed to begin. If you need help setting up your business, a real person from our team can assist at no extra cost. To continue afterward, select a plan and complete payment. Checkout does not start another trial.

Can a real person help me set up my business?

Yes. Free expert setup assistance is included at no extra cost. Select free setup support when you create your workspace. After successful signup, we’ll email you a confirmation and our team will call your provided mobile number to arrange help at a time convenient for you. You can also follow the self-guided tutorial whenever you prefer. Your subscription and channel requirements remain separate from this setup assistance.

How do I set up Connectail myself?

Create your account and verify your WhatsApp number. Choose your business type and enter the authorised person’s name. The guided tutorial then helps you add business basics, upload or enter information, review it, confirm a service and test a customer question. Your setup progress stays visible. Open the complete setup guide.

Is Connectail an AI bot, chatbot, assistant or agent?

People use these terms for different kinds of automation. Connectail is an AI assistant for customer enquiries: it answers from approved business facts, asks for missing details and supports configured next steps such as an appointment enquiry or callback request. Its agent actions follow your business rules, availability checks and channel permissions, with your team able to review and continue the conversation.

Does Connectail answer from my own business information?

Connectail is designed to answer using business information your team adds and approves. Review responses against your own services and FAQs before connecting eligible channels.

Can a person take over a conversation?

Yes. Your team can review the interaction history and continue a conversation when human judgment is needed. Feature availability depends on your plan.

Are all channels included in every plan?

No. Compare the active packages above for the channels and limits available to your business. Social connections also depend on account permissions and provider authorisations.

Who can I contact, and how is my data handled?

Email support@connectail.com for setup or product questions. Your business controls the information you add and approve; our privacy policy explains how account, conversation and AI processing data are handled.

A better first response starts here

Keep your next customer enquiry moving.

Use your own business information. See the response, the captured context and the next step before connecting channels.

Get started ↗
7-day free trial · Free expert setup assistance
Talk to our team

A demo, or a conversation.

Request a demo or callback. Tell us how to reach you and we’ll arrange a suitable time.

No time-slot selection needed. Your details are used to respond to this request. Privacy policy
Ask ConnectailProduct information · examples · demo booking