Explain your actual offering
Use approved development, implementation, support or subscription descriptions so a prospect can understand the services you provide.
Start the project discussion with useful context
An AI chatbot for software project enquiries.
A prospect may need a website, a mobile app or help with an existing system. Connectail answers from your approved service information and gathers the scope, platform and timeline your software team needs for a discovery conversation.
Website chat is included in Web, Connect and Complete. WhatsApp is included in WhatsApp + Calls, Connect and Complete; Instagram in Connect and Complete; Facebook in Complete. Social channels require eligible authorised connections. Live calls require an eligible paid plan and accepted KYC.
Built around the enquiry
Keep the answer, the context and the next step together.
Gather project requirements
Keep the requested features, platforms, integrations and preferred deadline with the enquiry when relevant.
Prepare technical discovery
Give the team context to discuss feasibility, access requirements and scope before agreeing cost or delivery dates.
Questions to prepare for
Make the first project enquiry easier to assess.
Capture what the prospect needs without turning an initial request into a technical or commercial commitment.
Can you build an Android and iOS app?
Information to prepare: Your approved mobile-development offering and the prospect's requested platforms.
Your team's next step: Review features, scope and the appropriate implementation approach.
Can it connect to our existing software?
Information to prepare: The customer's stated integration requirement and any approved compatibility information.
Your team's next step: Verify the actual system, permissions and technical feasibility.
How much will this project cost?
Information to prepare: Published pricing terms, where applicable, and the relevant project requirements.
Your team's next step: Scope the work and issue a verified proposal before committing to a price.
A practical start
Prepare. Connect. Verify.
- 01
Prepare service information
Review your development and technology offerings, published support terms and the facts the assistant may share.
- 02
Define the discovery brief
Decide which scope, platform, integration and timing questions help your team assess a request.
- 03
Test a realistic project enquiry
Try a general app request, a changed platform and an integration question. Confirm that unsupported technical commitments are left for the team.
Before you begin
Clear answers for your team.
Is this an AI coding agent?
This page describes a customer enquiry assistant for software and technology businesses. It does not promise writing code, accessing a client's systems or deploying software.
Can it qualify a web or app development enquiry?
It can gather relevant customer-provided requirements such as scope, platforms and deadlines. Your team decides whether the opportunity fits and reviews technical feasibility.
Will it promise an integration or delivery date?
Only approved business facts should be shared. Unverified integration support, project estimates and delivery commitments need your team's review.
Can the sales and technical teams continue the conversation?
Review the interaction history and the team capabilities in your plan. Test the handoff with a representative enquiry before relying on it for live prospects.
Review our Privacy Policy and Terms, or contact the team about a product question.
Start with your own business information
Make the next enquiry useful.
Test a response and review the captured context before connecting live customer channels.
Start free trialSee current plans and trial terms