Use the dealer's recorded facts
Share approved vehicle descriptions, asking prices and listed attributes. Keep stock information current rather than assuming a vehicle remains available.
From a vehicle question to a useful showroom enquiry
An AI chatbot for car dealers and vehicle enquiries.
Help a buyer ask about vehicles your dealership has recorded, explain their preferences and request the next conversation or a test drive. Connectail keeps vehicle information separate from appointment details so the sales team can review the right request.
Website chat is included in Web, Connect and Complete. WhatsApp is included in WhatsApp + Calls, Connect and Complete; Instagram in Connect and Complete; Facebook in Complete. Social channels require eligible authorised connections. Live calls require an eligible paid plan and accepted KYC.
Built around the enquiry
Keep the answer, the context and the next step together.
Understand the buyer enquiry
Collect relevant budget, transmission and purchase-timeline preferences for the sales conversation.
Keep test drives separate
Use the configured appointment offering for a showroom visit or test drive. A vehicle asking price is a separate fact from any appointment fee.
Questions to prepare for
Give a buyer facts and a clear showroom next step.
A vehicle enquiry, a visit appointment and a sale have different requirements. Make each status clear to the buyer.
What is the asking price and transmission?
Information to prepare: Only the approved price and attributes recorded for that vehicle.
Your team's next step: Verify any missing detail or price negotiation with the sales team.
Can I take a test drive tomorrow?
Information to prepare: The relevant test-drive service, showroom and requested time.
Your team's next step: Check the configured calendar and customer details before confirming an appointment.
Is it accident-free and can I get finance?
Information to prepare: Only documented history and approved finance-assistance information.
Your team's next step: Verify inspection evidence and lender terms; do not promise history, a loan or an interest rate.
A practical start
Prepare. Connect. Verify.
- 01
Review the vehicle information
Record approved vehicle facts and remove inactive or sold offerings from the visible catalogue. Verify prices and any supporting claims.
- 02
Configure the appointment offering
Set up an actual showroom or test-drive service with the applicable branch, sales advisor and availability rules.
- 03
Test buyer questions
Check a listed vehicle, a sold vehicle, a test-drive request and a question about finance or history that requires an advisor.
Before you begin
Clear answers for your team.
Does a chatbot automatically know my live vehicle stock?
It uses the dealer information recorded and approved in the workspace. Keep availability and visible offerings current; this page does not promise an external inventory-system integration.
Does a test-drive booking reserve or purchase a car?
No. An appointment confirms only the configured calendar visit after its required checks. Vehicle reservation, pricing agreement and sale follow the dealership's separate process.
Can it confirm warranties, inspection history or finance approval?
Only recorded, approved facts may be shared. Missing evidence, lender decisions, interest rates, warranties and final commercial terms require verification by the appropriate team.
Can customers enquire on WhatsApp or Facebook?
Yes, through eligible authorised connections. WhatsApp is included in WhatsApp + Calls, Connect and Complete; Facebook requires Complete. Test vehicle and test-drive questions on each connected channel.
Review our Privacy Policy and Terms, or contact the team about a product question.
Start with your own business information
Make the next enquiry useful.
Test a response and review the captured context before connecting live customer channels.
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