Explain published course facts
Share approved course descriptions, fees, programme length, delivery modes and batch information.
From a course question to a counselling enquiry
An AI chatbot for course and admission enquiries.
Help a learner ask about courses, fees, batches and online or classroom options. Connectail uses your institute's approved information and gathers the context your admissions or counselling team needs to discuss the next step.
Website chat is included in Web, Connect and Complete. WhatsApp is included in WhatsApp + Calls, Connect and Complete; Instagram in Connect and Complete; Facebook in Complete. Social channels require eligible authorised connections. Live calls require an eligible paid plan and accepted KYC.
Built around the enquiry
Keep the answer, the context and the next step together.
Understand the learner enquiry
Keep the stated learning level, course interest and preferred mode attached to the request rather than asking staff to start again.
Prepare the counselling conversation
Collect a relevant contact method and enquiry details so your team can discuss eligibility, enrolment and next steps.
Questions to prepare for
Which questions should an education chatbot answer?
Use the institute's actual course information and keep an enquiry separate from an admission decision.
What are the fees and course duration?
Information to prepare: Approved fees, payment terms and programme length for the requested course.
Your team's next step: Clarify concessions or exceptions through the admissions team.
Is there an online evening batch?
Information to prepare: Actual delivery modes and published batch information, plus the learner's preference.
Your team's next step: Verify the applicable batch and seat availability.
Can someone advise me about enrolling?
Information to prepare: Course interest, stated learning level and a relevant contact method.
Your team's next step: Let the institute handle eligibility, counselling and the enrolment decision.
A practical start
Prepare. Connect. Verify.
- 01
Prepare the course catalogue
Review current courses, entry requirements, fees, schedules and the exact certificate or completion information the institute approves.
- 02
Choose the next action
Decide whether a course enquiry should lead to counselling, a demo-class request or another configured action.
- 03
Test learner questions
Check a beginner enquiry, online versus classroom learning, changed batch preferences and a question requiring an admissions advisor.
Before you begin
Clear answers for your team.
Is this a teaching chatbot or an admissions enquiry assistant?
This page covers course information, learner enquiries and the handoff to your institute. It does not promise tutoring, automated grading or personalised academic assessment.
Can it handle coaching, language training and online courses?
Add and approve the courses your institute actually offers. Keep each course's delivery mode, duration, fees and applicable entry requirements accurate.
Does an enquiry guarantee admission or certification?
No. Eligibility, admission, seat allocation and certification follow the institute's verified policies and review. A submitted enquiry does not confirm enrolment.
Can learners enquire on WhatsApp?
WhatsApp is included in WhatsApp + Calls, Connect and Complete; Instagram in Connect and Complete; website chat in Web, Connect and Complete; Facebook in Complete. Eligible authorised connections are required.
Review our Privacy Policy and Terms, or contact the team about a product question.
Start with your own business information
Make the next enquiry useful.
Test a response and review the captured context before connecting live customer channels.
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