Explain the programme
Share approved class descriptions, programme length, fees and location without treating a general description as an individual recommendation.
Help visitors find the right class enquiry
An AI chatbot for yoga and wellness enquiries.
Help someone ask about a beginner class, an online programme or a studio visit. Connectail explains the details your centre has approved and gathers programme, delivery-mode and schedule preferences for the next conversation.
Website chat is included in Web, Connect and Complete. WhatsApp is included in WhatsApp + Calls, Connect and Complete; Instagram in Connect and Complete; Facebook in Complete. Social channels require eligible authorised connections. Live calls require an eligible paid plan and accepted KYC.
Built around the enquiry
Keep the answer, the context and the next step together.
Distinguish online and studio visits
Keep delivery mode and schedule preferences with the enquiry so the team can discuss the applicable programme.
Keep instructors involved
Bring in a person for suitability questions, individual needs and any answer outside the approved centre information.
Questions to prepare for
Keep class interest and session preferences together.
Customers may mean different things by a class, a programme or a visit. Prepare each offering clearly.
Is this programme available online?
Information to prepare: The actual delivery modes and access details recorded for that programme.
Your team's next step: Clarify special access requirements with the centre.
How long is the course?
Information to prepare: Programme length, individual session duration and any membership validity as separate facts.
Your team's next step: Explain exceptions or a personalised programme through a staff conversation.
Can I join a Sunday class?
Information to prepare: Class interest, preferred location and the requested schedule.
Your team's next step: Check the applicable class availability before confirming a place.
A practical start
Prepare. Connect. Verify.
- 01
Prepare programme details
Review classes, programme duration, delivery modes, fees and the exact information the centre allows the assistant to share.
- 02
Configure visits and sessions
Separate an enquiry about a programme from a bookable class or consultation, with the appropriate availability rules.
- 03
Check a complete enquiry
Test a beginner question, online versus in-person options, an unavailable session and a staff takeover.
Before you begin
Clear answers for your team.
Can it handle enquiries for yoga, meditation and wellness programmes?
Add the programmes your centre actually offers and approve their descriptions, delivery modes, fees and schedules. A category name does not automatically add a service to your business.
Does the assistant recommend treatment or promise health benefits?
This workflow explains approved business information and collects enquiries. Individual medical, therapeutic or suitability questions should go to the appropriate qualified professional.
Can a customer ask for an online class?
Yes. Record which programmes support online delivery, then test how the assistant captures the customer's preferred mode and schedule.
Is a requested class automatically booked?
A preference is not a reservation. Confirmation must pass the configured service, location, availability and customer checks.
Review our Privacy Policy and Terms, or contact the team about a product question.
Start with your own business information
Make the next enquiry useful.
Test a response and review the captured context before connecting live customer channels.
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