Use your business information
Prepare and review the services, opening hours and answers your receptionist should use. Test important questions before handling customer calls.
AI call answering for service businesses in India
Answer business calls with an AI receptionist.
When your team is busy, callers still need service information and a useful next step. Connectail answers incoming calls using your business information and keeps the transcript, recording and enquiry available for your team. Add WhatsApp and other messaging channels according to your plan.
AI calls are included in WhatsApp + Calls, Connect and Complete. Live calling requires a captured subscription payment, accepted KYC and a provisioned business number. The card-free trial does not include live AI calls.
Built around the enquiry
Keep the answer, the context and the next step together.
Review what happened
Keep call recordings, transcripts and summaries available in the voice workspace so your team can understand the enquiry and follow up.
Keep people in control
Your team handles decisions requiring judgement, final quotes and enquiries the assistant cannot reliably answer.
Questions to prepare for
Which calls should your receptionist handle?
Start with routine questions and collecting requirements. Decide what needs a person before enabling live calls.
What services do you offer?
Information to prepare: Approved descriptions, prices and opening hours.
Your team's next step: Check that the answer matches the business information you reviewed.
Can someone arrange a booking?
Information to prepare: Service, preferred date, location and relevant requirements.
Your team's next step: Review the request and confirm availability through your business process.
Can I speak to your team?
Information to prepare: The caller's request and the context already collected.
Your team's next step: Arrange human follow-up; a request does not guarantee an immediate live transfer.
A practical start
Prepare. Connect. Verify.
- 01
Prepare and test
Add your business information and check representative service questions. Free expert setup assistance is available.
- 02
Activate your calling plan
Review the current total price. During the trial, early live-call activation ends the trial when the subscription payment is captured. A small mandate authorisation alone is not activation.
- 03
Complete KYC and number setup
Submit the requested business verification, wait for acceptance and complete number provisioning. Review the call setup before using the number with customers.
Before you begin
Clear answers for your team.
How much does an AI receptionist cost in India?
Connectail publishes GST-inclusive monthly packages and their included call minutes on the pricing page. Compare the calling packages rather than the website-only price. Review extra-minute prices and any provider-dependent messaging charges before choosing a plan.
Can I try live calls during the free trial?
Live AI calls require a paid calling plan and accepted KYC. If you choose early activation, review the payment confirmation: the real subscription amount is captured and your trial ends. A small payment-authorisation charge does not activate live calls.
Will I receive a business phone number?
Calling packages include one business number after the required verification and provisioning. This does not promise that an existing mobile number can be moved or reused.
Can callers use Malayalam?
Review the available languages and voice with our team, then test your business names, local terms and typical questions. Pronunciation, response quality and provider availability can vary.
Does a call request confirm a booking?
Voice enquiries are requests for your business to review. Final availability, quotations and confirmations follow your business process.
Review our Privacy Policy and Terms, or contact the team about a product question.
Start with your own business information
Make the next enquiry useful.
Test a response and review the captured context before connecting live customer channels.
Start free trialSee current plans and trial terms